The Horn Family


Real Estate brokers can create more exposure for your property, help you negotiate a better deal, dedicate more time to your sale and prevent your emotions from sabotaging it. A broker brings a level of professionalism to a complex transaction. Thus, in the end, generating more income and a more pleasant experience for you. Our clients, Amber and Jerad Horn can testify to this! They share the experience that they had with Bob Chambers and Team Lail-Chambers, and walk you through how we helped them buy, build and sell their home. Here’s their story!


The summer before the pandemic hit, the Horns needed to move their family from Charlotte, NC to Charleston, SC, and found themselves in a very intimidating position. Amber and Jerad wanted to make sure that they handled the process as smoothly as possible. They worked with Bob Chambers directly, and when asked about their experience they replied, “We were shocked to see how responsive Bob was right off the bat to seemingly all hours of the day. He always made us feel important. And, he made sure that we were able to see every house that we were interested in no matter when we asked him to see it. In addition, he researched the property beforehand and he made sure that the details that were most important to us were always ready to go.” They never had an experience like this while working with a broker, so the attention to detail really stood out to the couple! Team Lail-Chambers dedicated the time to truly understand what this family was searching for, to grasp their vision, and approach many different routes to showcase all of their options within those perspectives.


Ultimately, after 10 months of searching, the Horns decided to build their new home but that did not hinder their relationship with Team Lail-Chambers. Instead, it strengthened it as they sought Bob Chambers for both insight and guidance. Bob introduced the couple to his personal contact at Lennar, one of the leading home builders of new construction homes in Charleston, SC, and the lowcountry. He provided them with the step-by-step process of successfully building their new home, and even found them the perfect location to do so! They could not be more impressed with his patience and direction during the whole process.


The Horn Family

But after some time, the Horns decided it was time to sell this beautiful home that Bob helped build, and there was no hesitation in their mind to pick up the phone and dial Team Lail-Chambers! Amber Horn told us, “When we made the decision to sell our home, we knew we wanted to use Bob and Team Lail-Chambers again to sell our home. In fact, Bob was the only broker that we contacted.” And, they did not regret this decision! 


Team Lail-Chambers provided the Horns with an easy-to-follow checklist that helped get the house ready to sell. Videos such as the Matterport 3D walkthrough were created, pictures were captured, including twilight photos, that really made the house stand out and sparkle! They scheduled an open house so that prospective buyers could not only see the home but also see how in-demand the house was by others. This pushed for a very quick sale! But, just showing a house is not enough, you have to allow the buyer to see what is so special about the home you are showing, and Team Lail-Chambers did not disappoint once again! Bob Chambers had informational booklets that contained key information about the house, the neighborhood, as well as the surrounding area. Once the open house was completed, Bob then sat down with the Horns to explain each of the offers he had received and provided input on which ones he believed to be the best ones, but of course, the one that stood out the most was the offer that was OVER asking price! The Horns were able to receive the money they were aiming for, to secure a cash offer, as well as a buyer with no appraisal contingencies!


So, in the words of the Horns, “We would absolutely recommend Bob and Team Lail-Chambers to anyone looking to buy, build or sell in the Charleston area. You won't be disappointed. When it's something as big as buying a home, whether it's your first or your sixth time, knowing that you can trust Bob and Team Lail-Chambers is just a huge weight lifted off of your shoulders.” The only question left is . . .


Are You Ready to Explore Your Options With Team Lail-Chambers?

Negotiate a better deal and dedicate more time to your sale or purchase with Team Lail-Chambers! Bob Chambers and Pheobe Lail-Chambers are well-acquainted with Charleston and the Lowcountry, and are happy to help you decide on the best selling processes for you and your family. Contact us today! We are ready and waiting to help you find (and sell) your perfect Charleston, SC home!